Frequently Asked Questions
Everything you need to know about FiLLi Cafe, our signature Zafran Chai, locations, ordering, and franchise opportunities.
Frequently Asked Questions
Everything you need to know about FiLLi Cafe, our signature Zafran Chai, locations, ordering, and franchise opportunities.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coastFiLLi Cafe is Dubai’s most loved tea cafe chain, founded back in 2004 by Rafih FiLLi. Famous for its signature Zafran (Saffron) Chai, FiLLi has grown from a single, humble tea stall into a global sensation with over 100 locations across 13 countries. We are thrilled to bring this authentic experience straight to New York with our FiLLi Long Island location in Hicksville! Along the way, the brand has won multiple "Best Tea in UAE" awards and was even featured as a Harvard Business School case study.
Karak Chai is a strong, sweet milk tea that is incredibly popular across the Gulf region. It’s made by slow-brewing black tea with cardamom, sugar, and evaporated milk, resulting in a rich, creamy, and intense flavor.
Zafran Chai features premium saffron, giving it a floral, aromatic profile and a distinct golden color.
Karak Chai delivers a bold, sweet, cardamom-forward punch. Both are absolute best-sellers here at Long Island!
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
We offer a massive variety of signature chais (including Zafran, Karak, Masala, Cardamom, and Adrak/Ginger tea), iced refreshments, specialty coffee, wellness teas, and shakes. If you're hungry, we have a full food menu packed with breakfast combos, sandwiches, wraps, paratha rolls, street-food specials, and desserts. Everything is prepared fresh daily.
Ordering your favorite chai and snacks is incredibly easy! Just click on FiLLi Menu in our footer or navigation bar to be taken directly to our secure Toast POS online ordering platform. From there, you can customize your order, pay securely, and schedule it for a quick pickup.
Absolutely! If you want to recreate the authentic FiLLi experience at home, you can purchase our signature tea powders and tea bags directly at our Hicksville cafe. We offer varieties like Zafran, Karak, Masala, and Cardamom in convenient packs so you never have to go without your daily cup.
Yes, 100%. All FiLLi Cafe locations serve strictly halal food and beverages. Our ingredients are sourced from certified halal suppliers, and our kitchen operations follow strict halal guidelines.
We do! FiLLi Long Island provides full catering services for corporate events, weddings, family milestones, and private gatherings. Our setups can feature live chai stations with a dedicated tea maker, food platters, and custom beverage packages. For catering inquiries, shoot us an email at info@fillilongisland.us or give us a call at (516) 444-0021.
You can find us right in the heart of Hicksville at:
350 S Broadway Unit 1, Hicksville, NY 11801 Whether you want to dine in, grab a quick takeout via our Toast POS link, or just drop by for a chat, we can't wait to welcome you!
If you have any questions about our menu, need help with an order, or want to drop some feedback, you can reach out to us instantly:
Phone: (516) 444-0021
Email: info@fillilongisland.us
Feedback: Click the "Get Feedback" link in our website footer to share your experience with us!